Frequently asked questions

No one can honestly promise that. What we do promise is a straight answer: whether your WIF mask, mnemonic gaps, or wallet.dat hints look workable, what data is missing, and what the rough technical ceiling is. The result still depends on how many characters are unknown, whether we can verify candidates (e.g. against your public key), and how much GPU time the search needs.

Sometimes, yes — but only when there is enough partial information to search. Typical private key recovery cases include a WIF string with missing characters, a damaged paper backup, a known public key or address for verification, or a seed phrase / wallet.dat path that can regenerate the same key. We cannot recover a private key from only a Bitcoin address with no other useful clues.

Often yes. A string can look “almost right” while still failing Base58 checksum or length rules after a typo, swapped similar characters, or a partial copy from a paper wallet / PDF / screenshot. We treat it as WIF recovery: rebuild a WIF mask with ? where you are unsure, then verify candidates against your public key (best) or address when pubkey is unavailable.

Each valid Bitcoin private key has exactly one public key — that is the clean “match / no match” signal for candidates from your mask. If you only have an address as the target, each guess typically has to survive a heavier pipeline: reconstruct a syntactically valid WIF (Base58 + checksum), derive the address, and compare. A lot of time is spent rejecting bad strings through decode/checksum/address steps. If your public key is known (hex, often visible in an explorer once the address has spent), we use a different, much faster pattern: iterate private-key candidates implied by the mask, derive the secp256k1 public key for each, and compare directly to your pubkey — without treating every attempt as a full WIF-import-style filter loop. Recovery with address only can still work in some cases, but the practical limit on unknown characters is usually tighter because verification is more expensive.

Regular email and chat apps aren’t built for secrets — logs, forwards, and malware happen. Start with a short story: what’s missing, approximate mask, whether you have a pubkey or address. Once we understand the case, we’ll agree on a safer way to share sensitive material (encrypted archive, PGP, or another channel you’re comfortable with).

Most of the time we work success-based: you pay after you’ve checked on your side that access works. The exact percentage or flat fee depends on difficulty and how much unknown material there is. If something unusual needs extra prep, we’ll say so up front — no surprise invoices.

No. The Bitcoin network doesn’t have a “undo” button. Anyone who claims they can reverse a confirmed transfer to a thief’s wallet is almost certainly running another scam. We only work on technical cases where you already hold part of your own key or password material.

We don’t cold-message you on Telegram or Twitter asking for upfront payment. You reach out through the contacts published here. We explain the approach in plain language (WIF Base58 masks, BIP39 wordlist issues, Bitcoin Core wallet.dat hashes, CUDA-accelerated search where it helps). If something sounds too good to be true, it usually is — verify identities and never rush.

Typical threads: partial WIF with unknown characters marked as question marks; BIP39 mnemonic with missing or swapped words; Bitcoin Core wallet.dat or similar when part of the password is remembered; sometimes reading rough text off blurry screenshots to rebuild a mask. Each thread gets a quick feasibility read before any heavy compute.

Most inquiries get a first reply within about a business day, often sooner. Complex masks or large unknown counts may need a bit longer to size up. If you’re in a hurry, say so — we’ll at least tell you honestly whether rushing is realistic.